• Worlds Leading Medical Equipment Company
  • Caring Beyond Equipment

Service Options


At Gen Healthcare, we are dedicated to delivering the highest level of service to keep your imaging equipment in peak condition. Our service plans are designed to suit a variety of operational needs. The Full-Service Plan provides comprehensive coverage, including parts, labor, and travel. The Shared Service Plan helps reduce your out-of-pocket costs while maintaining vital support. Our Preventive Maintenance Plan includes four scheduled visits annually to ensure optimal performance. For facilities needing flexibility, the Single Service Plan offers expert support on a time-and-materials basis. Whatever your requirements, Gen Healthcare has a service solution to keep your operations running smoothly.


Trade-In


At Gen Healthcare, we recognize the importance of staying ahead in medical imaging to deliver exceptional patient care. That’s why we offer our Trade-In Program, designed to help healthcare providers upgrade to the latest MRI and CT technologies with ease. This cost-effective solution allows you to apply the value of your existing equipment toward new, advanced systems. Our expert team ensures a smooth, hassle-free process—from evaluation to removal and installation—minimizing downtime and disruption. With Gen Healthcare, upgrading your imaging equipment is efficient, seamless, and tailored to support the evolving needs of your practice.


Installation


At Gen Healthcare, we do more than sell FDA-approved, refurbished CT scanners and MRI machines—we ensure a seamless, worry-free installation in your hospital, clinic, or imaging center. Our services include CAD room design, site preparation, physical installation, setup, and system verification. After installation, we continue to support you with software updates, repairs, staff training, and 24-hour backup assistance. Our experienced team responds quickly to service requests, ensuring minimal downtime and maximum efficiency. At Gen Healthcare, our goal is to make every system installation as smooth, reliable, and maintenance-free as possible, so you can focus on delivering excellent patient care.


Equipment Parts


At Gen Healthcare, we offer a wide selection of high-quality imaging equipment and OEM-compatible parts to keep your operations running at peak performance. Whether you're looking for refurbished MRI and CT systems or reliable replacement components, we provide cost-effective solutions without compromising on quality. All equipment and parts are thoroughly tested, FDA-compliant, and backed by our performance guarantee. From coils, tubes, and boards to complete system upgrades, our inventory is ready to meet your specific needs. With fast shipping and expert support, Gen Healthcare ensures you have the right equipment and parts when you need them most.


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